Help & Support
Delivery Charges
Delivery charges to certain destinations do vary:
England (Mainland), Scotland (Excludes AB, IV, KW, PA & PH postcodes) & Wales @ £12
Republic of Ireland @ £47
Northern Ireland @ £26
Scottish Highlands (Includes AB, IV, KW, PA & PH postcodes), Islands of Scotland, Isle of Wight & Channel Islands @ £26
Isle of Man @ £29
Export delivery charges vary depending upon weight and location. Please ask for a quotation.
All delivery charges are subject to VAT.
How to reach us
For directions either contact us or visit our link to Google maps.
Our office hours are Monday to Friday 9.00am - 5.00pm
Enquiries and orders can be placed online, by calling 0845 9008 908 (UK) or 0044 0191 4146318 (Overseas), by fax on 0845 9008 907 or This email address is being protected from spambots. You need JavaScript enabled to view it..
Export Orders & Enquiries
We are extremely pleased to receive orders from Overseas customers. However please note that shipping/delivery charges differ depending upon weights and destinations. Therefore we request that all This email address is being protected from spambots. You need JavaScript enabled to view it. so that we can provide an accurate quotation.
Please provide VAT registration numbers if applicable
File Uploads for Engraving
Please note that where a product is offered for sale with a file upload option, it is on the basis that you can provide us "print ready artwork" in either a JPEG, DXF or Corel draw file. If your artwork requires additional time spent to make it workable we will require an additional charge.
Engraving Service
We offer a bespoke engraving service. Which means we will engrave according the written instructions we receive. To ensure we have understood your instructions correctly. We will submit by email, your complete artwork. Please note we do not offer a spell or grammar checking service. So it is important that the information you send us correct. Once the complete artwork has been submitted we will produce a maximum of one revision to be made. Further artwork revisions will incur a charge of £5 + VAT.
Only once your final confirmation has been received will we complete the order.
Value Added Tax (VAT)
VAT is automatically charged by this website; at the standard rate (currently 20%). On all goods and services bought.
Please note that Export Orders are also subject to VAT unless a valid VAT registration number can be provided. This number should be quoted at time of ordering otherwise sales invoices will be charged including tax.
Payment Terms
Our preferred method of payment is BACS. Bank details are available upon request. Other payment methods include: Cheques (made payable to 908 Ltd), most major credit/debit cards or by PayPal.
Alternatively for regular purchases, a 30-day credit account may be applied for. Request an application from our sales team.